Primandaru, Teduh. “ANALISA PERSEPSI KUALITAS LAYANAN DAN LOYALITAS KONSUMEN RAWAT JALAN RS ABC”. JURNAL BISNIS dan TEKNOLOGI 11, no. 2 (December 16, 2019): 16-38. Accessed December 25, 2024. http://45.118.112.109/ojspasim/index.php/bistek/article/view/136.