THE EFFECT OF WORK STRESS AND JOB SATISFACTION ON PERMANENT EMPLOYEE PERFORMANCE PT BANK TABUNGAN NEGARA (PERSERO) BANDUNG BRANCH OFFICE
THE EFFECT OF WORK STRESS AND JOB SATISFACTION ON PERMANENT EMPLOYEE PERFORMANCE PT BANK TABUNGAN NEGARA (PERSERO) BANDUNG BRANCH OFFICE
Abstract
This research was conducted on Permanent Employees of PT Bank Tabungan Negara (Persero) Bandung Branch Office. The purpose of this study is to find out how much influence Work Stress and Job Satisfaction have on Performance both partially and simultaneously on Permanent Employees of PT Bank Tabungan Negara (Persero) Bandung Branch Office. The research method used in this study is a quantitative method. In this study, the employees of the analysis unit were individual Permanent Employees of PT Bank Tabungan Negara (Persero) Bandung Branch Office. The sample in this study was 92 respondents. The sampling technique used in this study was random sampling. The analysis method uses multiple linear regression analysis, in addition to testing the validity and reliability of research instruments. Based on the results of the study, it shows that there is an influence of Work Stress and Job Satisfaction on Performance in Permanent Employees of PT Bank Tabungan Negara (Persero) Bandung Branch Office. The effect of Work Stress on Performance was 0,98%, while the effect of Job Satisfaction on Performance was 84,6%. The effect of Work Stress and Job Satisfaction on Performance was 77.4%.
References
Emron Edison, Y. (2018). Manajemen Sumber Daya Manusia. Bandung: CV. Alfabeta.
Fauzi, H. (2013). "Sterilisasi dan Macam-macamnya". Bogor: Lembaga Sumber Daya Informasi.
Ghozali. (2013). Aplikasi Analisis Multivariate dengan Program IBM SPSS 21 Update PLS Regresi. . Semarang: Badan Penerbit Universitas Diponegoro.
Goleman, D. (2015). Kecerdasan Emosional: Mengapa EI lebih penting daripada IQ, terj. T. Hermaya. Jakarta: Gramedia Pustaka Utama.
Gujarati, N., & Porter, D. (2013). Dasar-dasar Ekonometrika (Buku 1 dan Buku 2 Edisi 5 ed.).
Jakarta: Salemba Empat.
Handoko, T. (2014). Manajemen Personalia dan Sumber Daya Manusia. Yogyakarta: BPFE. Hasibuan, M. S. (201). Manajemen : Dasar, Pengertian, Dan Masalah (Revisi ed.). Jakarta: Bumi
Aksara.
Janie, D. N. (2012). Statistik Deskriptif & Regresi Linear Berganda Dengan SPSS. Semarang: Universitas Semarang.
Kaswan. (2017). Psikologi Industri dan Organisasi. Bandung: Alfabeta. Luthans. (2018). Organization Behavior. New York: McGraw Hill International.
Mangkunegara, A. (2016). Manajemen Sumber Daya Manusia Perusahaan. Bandung: PT. Remaja Rosdakarya.
Munandar , A. (2012). Psikologi Industri dan Organisasi. Jakarta: Universitas Indonesia. Priansa, D. (2016). Perencanaan dan Pengembangan SDM. Bandung: Alfabeta.
Rivai, V, & Mulyadi, D. (2016). Kepemimpinan dan Perilaku Organisasi (5 ed.). Jakarta: Rajawali Pers.
Rivai, V. (2014). Manajemen Sumber Daya Manusia untuk Perusahaan (6 ed.). Depok, 16956: PT. Raja Grafindo Persada.
Robbins, S., & Judge , T. (2015). Organizational Behavior. Sixteenth Edition. New York: Perason. Robbins, S., & Judge, T. (2015). Organizational Behavior. Sixteenth Edition. New York: Perason. Robbins, S., & Marry Coulter. (2016). Manajemen, Eleventh Edition. (United States of America:
Pearson Education Limited).
Sedarmayanti. (2017). Perencanaan dan Pengembangan SDM untuk Meningkatkan Kompetensi, Kinerja dan Produktivitas Kerja. Bandung: PT Refika Aditama.
Setiyana, V. (2013). Forgiveness dan Stres Kerja terhadap Perawat. Jurnal Ilmiah Psikologi Terapan Universitas Muhammadiyah, Vol. 01, No. 2.
Sinambela, L. (2018). Manajemen Sumber Daya Manusia. Jakarta: PT Bumi Aksara. Soedibjo, B. (2013). Pengantar Metode Penelitian. Bandung: Universitas Nasional Pasim.
Subkhi, A., & Jauhar, M. (2013). Pengantar Teori dan Perilaku Organisasi. Jakarta: Prestasi Pustaka.
